Delivery and Shipping Policy

We normally despatch all our orders within 24-48 hours of receiving the order. We deliver the products throughout the world using our logistic partners DHL, Blue Dart, Speed Post, Delhivery and for domestic delivery using established Local Couriers depending upon the destination. Depending on the geographic location of the customer it may take about 3 to 12 working days to deliver the product to the customer door.

 

The shipping time mentioned anywhere on the website are approximate and we cannot guarantee them. Customers are recommended to place an order early on if they have a deadline to meet. Apart from the shipping time, in case the product has to be tailored to meet the customers requirement, it shall need time for production, which varies from 15 days to 20 days depending on the production requirement and quantity ordered.

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Domestic Orders:

The following conditions are applicable for shipping within India.

No Free shipping unless otherwise stated during an offering on the website.

Shipping charges as applicable shall either be there on the site or intimated to the customer if required at the time of placement of order.

Delivery Time: 9:00 AM – 5:00 PM (IST) during Business Days i.e., Monday to Friday only,

We appreciate our customers buying during Holidays, and we make all efforts to ship the goods during Holidays, but we do not guarantee shipping or deliveries during public holidays.

Express shipping charges would be additional and free shipping would not be applicable for Express shipping requests.

Request our customers to plan their shopping & delivery in advance to avoid delays.

 

International Orders:

The following conditions are applicable for shipping International Orders.

Shipping charges are additional for international orders as applicable and shall differ from country to country and service providers..

We will chose reputed Shipping Service providers / Courier companies such as DHL / FedEx / TNT / DTDC / ICL / First Flight / Professional Couriers, etc. We have special arrangements with a few the providers for giving the best shipping price to our esteemed customers.

International Shipping charges are at actual charges collected by the 3rd Party.

 Express shipping charges would be additional and free shipping would not be applicable for express shipping requests.

 

Mandatory Requirements for shipping:

Customers are responsible for providing Shipping details which should include Proper Name, address with City / State/ Country, Postal code, Land Marks if any and also Telephone numbers with an alternate numbers to ensure proper delivery.

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Terms and  Conditions:

This website is operated by Moringa International. Throughout the site, the terms “we”, “us” and “our” refer to Moringa International. Moringa International offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

We reserve the right to modify, add, or remove portions of these Terms of Use at any time without prior written notice. It is your responsibility to review these Terms periodically for updates. Your continued use of the Website after any changes means you accept and agree to the revised Terms. As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to access and use the Website.

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User Account and Information:

To make purchases on our website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

You must provide accurate and up-to-date information during the registration process and promptly update any changes.

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Product Information and Pricing:

We strive to provide accurate product information, including descriptions, specifications, and pricing. However, there may be occasional errors or inaccuracies. We reserve the right to correct any errors and modify product details without prior notice.

Prices are subject to change, and we are not bound to honor outdated or incorrect pricing information.

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Limitation of Liability:

We strive to provide accurate and reliable information on our website. However, we make no warranties or representations regarding the accuracy, reliability, or completeness of the content.

 

Return Policy

At Moringa international, we strive to provide our customers with the highest quality organic products and excellent customer service. However, we understand that there may be occasions when you need to return or request a refund for a purchase. Please read our return policy carefully to understand your rights and obligations.

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Eligibility for Returns:

Our return policy applies to all products purchased directly from our website, internationalmoringa.com.

Products must be in their original condition, unopened, and unused to be eligible for returns.

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Need help?

If you have any further questions or need clarification about our return policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.

We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or any products purchased through it.

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Support Policy

At Moringa International, we strive to provide our customers with the highest quality organic products and excellent customer service. However, we understand that there may be occasions when you need help or request a refund for a purchase. Please read our policies carefully to understand your rights and obligations.

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Need help?

If you have any further questions or need clarification about our return policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.

 

YOU ARE ALWAYS WELCOME!

Address :  

MORINGA INTERNATIONAL

9 -A RAMANAYAKKAN PALAYAM

THINDAL VIA, ERODE-638112, TAMIL NADU

Email Us : moringaseedsinternational@gmail.com

Whatsapp : +919442092686

Mobile:+917904113494

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         Our organization is supported by a team of dexterous professionals. They have immense experience and in-depth knowledge of their respective work areas, which allows them to perform their best output while handling their task. These professionals maintain the effective communication link and work in close coordination with each other. This helps us in accomplishing the common objectives of the organization within predetermined time frame. In addition to this, our professionals also attend regular seminars, which help them in enhancing their skills and making them aware of the latest product development and market trends.

Privacy Policy

At Moringa International, we value the privacy of our users and are committed to protecting their personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website. By accessing and using Indian Agri Farm, you consent to the practices described in this policy.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Information Collection:

We may collect various types of information from you, including personal information such as your name, email address, shipping address, and payment details. We collect this information when you voluntarily provide it to us during the registration, purchase, or contact process.

Use of Information:

We use the collected information for the following purposes:

• Process and fulfill your orders

• Provide customer support and respond to inquiries

• Customize and improve our website and user experience

• Send promotional emails, newsletters, or other communications you have consented to receive

• Analyze website usage and trends to enhance our services

• Comply with legal obligations or enforce our terms and policies

Information Sharing:

We may share your personal information with third parties in the following circumstances:

With service providers who assist us in operating our website and providing our services, such as payment processors and shipping companies.

With your consent, when we collaborate with business partners or third-party vendors to offer promotions or services that may be of interest to you.

To comply with legal requirements, enforce our policies, or protect our rights, property, or safety, as required or permitted by law.

 

Children’s Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our records.

 

Updates to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates. Your continued use of our website after any modifications to the Privacy Policy constitutes your acceptance of the changes.

 

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us. 9442092686